Frequently Asked Questions
What payment methods does FindYourselfHat.com accept?
We accept all major payment options for your convenience:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Note: Prepaid Visa gift cards may not work due to address verification requirements.
How do I determine my hat size?
Use a soft measuring tape around your head at the widest point (just above ears). Measure multiple times for accuracy. For detailed guidance, visit our Sizing Guide.
Can you help me find hats not listed on your site?
Yes! While we can’t guarantee availability, our team will try to source styles/brands we don’t regularly stock. Submit your request through our Contact Form with details (brand, style, etc.) to assist our search.
What exclusions apply to sales or promo codes?
These items are typically excluded from discounts:
- Select Bailey 1922 & Kangol styles
- Brian Dawkins brand
- Gigi Pip
- Goorin Bros.
- Helen Kaminski/Kaminski XY
- Melin Brand
- Under Armour
- Tilley
- Safety gear
- Gift cards
- Prior purchases
- Taxes & shipping
Discounts cannot be combined.
Do you offer bulk purchases?
Yes! Many styles are available in bulk quantities. Contact us before ordering to confirm availability and pricing for your desired items/quantities.
What is your return policy?
We accept returns within 30 days if items are unworn with original tags/packaging. Start your return via our Returns Portal. Shipping costs are non-refundable unless the return is due to our error.
Is online ordering secure?
Absolutely. We use SSL encryption to protect your data. Credit card transactions are processed securely—your safety is our priority.
Additional Resources
Explore more guides:
- Shipping Information
- Privacy Policy
- Hat Styling Tips
- Face Shape Guide
For further assistance, visit our Help Center.